Privacy policy

Sapotec GmbH privacy policy

1. Legal Basis
The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Adaptation Act 2018 serve the right to the protection of personal data. We process your data exclusively on the basis of the legal provisions (GDPR, DSG 2018, TKG 2003).
2. Basics
2.1 Responsible is SAPOTEC GmbH, Münchner Bundesstrasse 144, A-5020 Salzburg, Email:, phone no. +43 (0) 662 / 420 900 – 0 represented by the managing directors DI (FH) Alexander Sautner, e-mail:, Tel. +43 (0) 662 / 420 900 – 105 Ing. Herbert Sautner, e-mail:, Tel. +43 (0) 662 / 420 900 – 100 Katharina Moser, email:, phone no. +43 (0) 662 / 420 900 – 106
2.2 The person responsible for data protection is Harald Sautner, e-mail:, Tel. +43 (0) 662 / 420 900 – 109
2.3 A data protection officer is not mandatory for SAPOTEC GmbH and no one was appointed voluntarily.
2.4 It is particularly important to us to protect and keep safe all personal data that you entrust to us. In this document you will learn more about how we use and process your personal data. to ship. You can unsubscribe from the newsletter at any time at or by clicking the unsubscribe link at the end of each newsletter.
3. Purpose limitation
legal basis, storage period and data recipient
3.1 We need the collected personal data to answer your inquiries, to create individual offers, in the case of an order to fulfill the contractual obligations, as well as for billing, the assertion of contractual claims during and after the fulfillment of the contract, for customer service purposes and for advertising purposes. The data is collected, stored, processed and used for this purpose.
3.2 The legal basis for the processing of your personal data is, on the one hand, the fulfillment of a contract, legitimate interests, the fulfillment of our legal or contractual obligations and, on the other hand, your express consent. Failure to provide the data can have different consequences.
3.3 We only process data that we have received in a permissible manner or that come from publicly accessible sources. This is basic personal data such as your name, your professional position, as well as your preferred contact details (e-mail address, address, telephone number, etc.) and any additional data such as your date of birth, etc. if you give them to us and give your consent to their storage and processing.
3.4 We process your personal data, as far as necessary, for the duration of the existing business relationship (from the initiation, processing and termination of a contract to after-sales support) and also in accordance with the statutory storage and documentation obligations that arise from the company Code (UGB), the Federal Fiscal Code (BAO), as well as until the end of any legal dispute and the expiry of warranty, guarantee and limitation periods or until a revocation of consent to the processing of personal data or a request for deletion is received.
3.5 Within the scope of some of the purposes mentioned under Item 3.1, we commission a business and tax consultancy firm, an IT service provider and an advertising agency who can gain access to your personal data in the course of their activities, provided that they need the data to fulfill their respective service . They have committed themselves to us to comply with the applicable data protection regulations. With external contract data processors who have or can obtain access to personal data stored by us or to whom we grant access to them or such have been transmitted, corresponding contract data processing contracts are concluded in accordance with Art. 28 GDPR, which ensure that these contract data processors also comply with the strict Comply with the provisions of the GDPR and treat the data entrusted to them with due care and confidentiality. You can request more information about the order data processors commissioned by us at
3.6 Otherwise, the data will not be passed on to third parties without express consent, unless there is a legal obligation to do so.
4. Contact form
4.1 Your details, including personal data, from our contact form will be sent to us via our own mail server to process your request, processed and stored by us. This data will not be collected or passed on without your consent. We cannot process your inquiries without this data.
4.2 Data processing takes place on the basis of the legal provisions of Section 96 (3) TKG and Art 6 (1) (a) (consent) GDPR.
5. Newsletters
5.1 We reserve the right to send newsletters at irregular intervals with information about our product and service portfolio, any promotions, competitions and events as well as articles on current technical and/or legal topics relating to our range of services to e-mail addresses that are sent as part of a business relationship have been raised to send. You can unsubscribe from the newsletter at any time at or by clicking the unsubscribe link at the end of each newsletter.
5.2 If we use contract processors to send our newsletter, they must undertake to comply with the applicable data protection regulations. An order processing contract is concluded in accordance with Art. 28 GDPR. You can request more information about the processors commissioned by us at
5.3 Data processing takes place on the basis of the legal provisions of Section 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) GDPR.
6. Online purchase
There is currently no web shop or online shopping option.
7. Cookies
other tracking tools and web analysis
7.1 Through cookies used in a variety of ways on our website, other tracking technologies (see point 11. jQuery CDN, point 12 Lead Forensics) and functions of the web analysis service Google Analytics or Google Fonts (see point 9) Google Maps application from Google LLC (1600 Amphitheater Parkway, Mountain View, CA 94043, United States, Tel. +1 650 253 0000, Fax: +1 650 253 0001, email: comes usually for the transmission and storage of data on a server in a (non-European) third country (in the case of Google in the USA). Cookies are small pieces of text information that make it possible to recognize the user and analyze your use of our website. The information generated in this way is transferred to the provider's server and stored there. They serve to make our website more user-friendly, more effective and more secure overall. Cookies are also used to measure the frequency of page views and for general navigation. 7.2 By using our website, you consent to us setting cookies. You can refuse to accept cookies in your browser settings. How this works in detail can be found in the instructions of your browser manufacturer. If you decide against certain technical and/or functional cookies, the functionality of our website may be restricted. Some cookies remain stored on your end device until you delete them.
7.3 If possible, we conclude corresponding contracts for order data processing with providers of tracking and web analysis tools used by us and thus oblige them to comply with the applicable data protection regulations towards us. However, we would like to point out that due to the 'EU-US Privacy Shield', which was declared invalid by the ECJ in July 2020, contractual measures, especially with regard to the USA, are not considered sufficient due to existing surveillance laws and programs, that the data protection level of the EU is complied with. You can request more information about the order data processors commissioned by us at
7.4 Your IP addresses recorded by us when you visit our website may be pseudonymized immediately [e.g. by deleting the last 8 bits], provided this does not conflict with the functionality of the respective application. Pseudonymization only allows for a rough localization.
7.5 We would like to point out that the data determined by the web analysis service Google Analytics is transmitted to Google servers in the USA, where the same level of protection as within the EU cannot be guaranteed under data protection law. If you do not agree to the collection of data, you can prevent it by installing the browser add-on to deactivate Google Analytics once or by rejecting cookies via our cookie settings dialog.
7.6 In general, data processing is based on the legal provisions of Section 96 (3) TKG and Art 6 GDPR (particularly consent). Since the privacy of our users is important to us, user data is pseudonymised where possible.
8. Consent and Right of Withdrawal
8.1 If your consent is required for the processing of your data, we will only process it after your express consent.
8.2 In principle, we do not process the data of minors and are not authorized to do so. By submitting your consent, you confirm that you have reached the age of 14 or that you have the consent of your legal representative.
8.3 You can revoke your consent at any time at the following e-mail address: In such a case, the data previously stored about you will be anonymized and subsequently only used for statistical purposes without personal reference. The revocation of the consent does not affect the lawfulness of the processing carried out on the basis of the consent up to the point of revocation.
9. Data Security
SAPOTEC GmbH uses technical and organizational security measures to protect the stored personal data against accidental or intentional manipulation, loss or destruction and against access by unauthorized persons. Our security measures are continuously improved in line with technical progress.
10. Google Fonts
We use Google Fonts to display external fonts on our website. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, hereinafter referred to as "Google". In order to enable the display of certain fonts on our website, a connection to the Google server in the USA is established when our website is accessed. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in the optimization and economic operation of our website. By connecting to Google when you visit our website, Google can determine from which website your request was sent and to which IP address the display of the font is to be sent.
11. Lead Forensics
Our website includes the Lead Forensics tracking code. Lead Forensics tracks activity on the website and provides EAO with information about the IP address of the requesting computer (this data is not anonymized), the date and duration of the user's visit, and the web pages the user visits. The Lead Forensics tool complies with current data protection law as it only provides information that is available in the public domain. The Lead Forensics tool uses IP tracking to identify visitors and not cookies. It does not and cannot provide information about who has visited the website. It gives information about the company. Visit for more information.
12. jQuery CDN
We use the jQuery CDN service, a content delivery network ("CDN"), on our website to optimize the retrieval speed, design and presentation of the content of our website on different end devices. This is a service of the jQuery Foundation, hereinafter referred to as "jQuery". jQuery is distributed for the JS Foundation via the StackPath CDN. In order to be able to deliver the content of our website quickly, the service uses so-called JavaScript libraries. Corresponding files are loaded from the CDN server if they are not already available in your browser cache after visiting another website. In the case of a connection to the CDN server, your IP address is recorded. It cannot be ruled out that a connection to a server outside the EU takes place. The legal basis is Article 6 Paragraph 1 Letter f) GDPR. Our legitimate interest lies in accelerating the loading times of our website and in optimizing it. To prevent the jQuery JavaScript code from running altogether, you can install a so-called JavaScript blocker, such as or However, if you prevent or restrict the execution of the JavaScript code, for technical reasons this may mean that not all of the content and functions of our website are available.
13. Material Icons:
14. Your Rights
14.1 You have the right to request information from the person responsible at any time using the contact details listed under item 10.2 about the relevant personal data. If there is no statutory storage obligation, you have the right to delete this data and to object to the processing. You also have the right to correct the data and to restrict processing, to data transferability and to lodge a complaint with the Austrian data protection authority (Wickenburggasse 8-10, 1080 Vienna, email: 14.2 With regard to your rights, please contact us at with the subject "Data protection request" or write to: SAPOTEC GmbH Attn. Harald Sautner - Responsible for data protection Munich federal highway 144 A-5020 Salzburg or by email to Can be reached by phone on +43 (0) 662 / 420 900 - 109